Administration Coordinator

Credit Information Sharing Association of Kenya (CIS Kenya) is the country's foremost institution championing a transparent, responsible, and inclusive credit market. Established in 2013, CIS Kenya works to build a financial ecosystem where credit is extended on the basis of data, trust, and fairness. As the organisation continues to grow its impact across Kenya's financial sector, it is seeking a proactive and detail-oriented Administration Coordinator to join its Nairobi-based team.

The Administration Coordinator will serve as the operational backbone of the organisation, ensuring smooth day-to-day running of administrative, logistical, HR support, and finance-related functions. This is a hands-on role requiring someone who thrives in a fast-paced environment, can juggle multiple priorities, and brings a solutions-oriented mindset to every task.

• Coordinate and manage daily administrative functions, office procedures, and operational workflows to ensure business continuity.
• Track shipments, prepare marine insurance documentation, and liaise with clearing agents and freight forwarders to ensure timely clearance and delivery of goods.
• Prepare delivery notes backed by approved purchase orders and coordinate dispatch of goods to partners, customers, and internal stakeholders.
• Act as the primary point of contact with vendors, service providers, and internal teams for office operations, maintenance, and logistics support.
• Manage office supplies, coordinate purchases, and maintain accurate asset tracking records.
• Maintain up-to-date employee records and HR documentation in compliance with organisational policies.
• Support recruitment logistics including job postings, CV screening, interview scheduling, and candidate communication.
• Prepare employment-related documentation such as offer letters, contracts, and onboarding materials.
• Provide finance administration support including processing invoices, expense tracking, and supporting budget monitoring activities.
• Identify and implement process improvements to enhance administrative efficiency across departments.
• Perform any additional operational or administrative tasks as reasonably assigned by management.

• Hold a Bachelor's degree (BA/BSc/HND) in Business Administration, Office Management, or a related field.
• Demonstrate hands-on experience coordinating office administration, logistics, and multi-departmental support functions.
• Manage vendor and service provider relationships effectively, resolving issues and ensuring SLAs are met.
• Handle HR administrative tasks autonomously, including recruitment support and employee records management.
• Navigate shipping and logistics documentation with accuracy, including liaising with clearing agents and preparing insurance cover notes.
• Communicate clearly and professionally in writing and verbally with internal and external stakeholders.
• Use MS Office Suite (Word, Excel, Outlook) proficiently for reporting, scheduling, and document preparation.
• Prioritise and manage multiple tasks simultaneously without sacrificing quality or missing deadlines.
• Demonstrate integrity and discretion when handling confidential HR and financial information.

The monthly salary for this role is estimated in the range of KES 80,000 – 120,000, commensurate with experience and qualifications. CIS Kenya offers a competitive remuneration package aligned with industry standards in Kenya's financial sector. Specific benefits will be discussed during the recruitment process.

Ideal candidate: A mid-level administrative professional with 3–5 years of experience in a busy office environment, ideally within financial services, an association, or an NGO. You are organised, self-driven, and comfortable wearing multiple hats — from logistics coordination to HR support to office management. You take initiative, communicate proactively, and understand the importance of compliance and accuracy in an institutional setting.

Please do not apply if: You are looking for a purely clerical or receptionist role, have no experience with logistics or HR administration, or are uncomfortable working in a structured, process-driven environment with accountability to multiple departments.

• Prepare an updated CV highlighting relevant experience in administration, logistics, and HR support.
• Write a brief cover letter (one page maximum) explaining why you are the right fit for this role at CIS Kenya.
• Submit your application through the CIS Kenya recruitment portal or the job platform where this posting was found.
• Applications must be submitted before the deadline of 9th July 2026.
• Only shortlisted candidates will be contacted. Do not pay any fees at any stage of the recruitment process.