Business Analyst – One Year Contract
Liberty Life Assurance Kenya
Quick Take
Design and translate complex business needs into system requirements, lead process improvements, and provide data-driven insights to executive leadership in a financial services environment.
4+ years of business analysis experience, strong financial services knowledge, and exceptional stakeholder communication across technical and executive audiences.
Competitive mid-to-senior level salary, impact at Kenya's oldest insurance brand, and exposure to large-scale digital transformation projects.
Job Description
Liberty Life Assurance Kenya, a leading life insurance provider with over 50 years of serving Kenyans, is seeking a seasoned Business Analyst to join their team on a one-year contract basis. This role sits at the critical intersection of IT and Business, tasked with translating complex business needs into clear, actionable system requirements and data-driven insights that guide strategic decisions at the executive level.
The successful candidate will play a pivotal role in bridging operational gaps, driving business process improvements, and ensuring that technology solutions align with the company's broader strategic objectives. If you thrive in dynamic financial services environments and have a passion for turning data into decisions, this is your opportunity to make a tangible impact at one of Kenya's most established insurance brands.
- Lead the design, requirement definition, and testing of system enhancements arising from product changes or major business initiatives, ensuring accuracy and quality of all outputs.
- Identify, document, and prioritize technical and functional requirements in collaboration with cross-functional teams.
- Conduct trend analysis and monitor business practices to deliver regular operational control reports to senior and executive management.
- Maintain deep, specialist knowledge of Liberty's products, business rules, processes, and application systems.
- Manage the relationship model and uphold the integrity of interfacing and integrated systems.
- Ensure robust financial audit and control aspects are embedded within application systems.
- Plan, organize, and coordinate business process reengineering and improvement projects, as well as management reviews across the organization.
- Consult with various departments to elicit business needs and translate functional and technical requirements into strategic initiatives.
- Provide leadership during the rollout of large-scale and complex IT implementations, managing risk and stakeholder expectations throughout.
- Demonstrate at least 4 years of hands-on business analysis experience, including strategic analysis, implementation planning, and post-implementation review.
- Apply strong analytical thinking to dissect complex business problems and design structured, evidence-based solutions.
- Communicate clearly and persuasively — both in writing and verbally — with technical teams and non-technical executives alike.
- Facilitate workshops, requirements-gathering sessions, and stakeholder presentations with confidence and professionalism.
- Navigate financial services environments, understanding regulatory, audit, and compliance considerations that affect system and process design.
- Manage competing priorities with strong organizational discipline, consistently delivering accurate, detail-oriented work.
- Influence and build consensus among diverse stakeholders, including senior leadership, IT teams, and business unit heads.
- Hold a Bachelor's Degree in Business, Information Technology, Economics, Banking, Strategic Management, or a related field.
- A Master's Degree in Business or IT, a Certified Business Analyst (CBAP) certification, or a PMP/PRINCE2 qualification will be a distinct advantage.
- Prior experience in financial services and in IT disciplines (software development, networks, or systems administration) will strengthen your application.
Salary is competitive and aligned with the Kenyan market for mid-to-senior Business Analyst roles in the financial services sector. Based on industry benchmarks, the estimated monthly compensation for this role ranges between KES 120,000 and KES 200,000, commensurate with experience and qualifications. This is a one-year fixed-term contract position.
- Competitive contract remuneration
- Exposure to a leading, well-established insurance brand
- Opportunity to work on high-impact, enterprise-level IT and business transformation projects
This role is ideal for an experienced Business Analyst with a strong background in financial services who is comfortable operating at both a strategic and technical level. You are highly analytical, a confident communicator, and someone who can independently manage complex stakeholder landscapes. You bring structured thinking to ambiguous problems and have a proven track record of delivering on large IT implementations.
You should NOT apply if you have fewer than 4 years of relevant business analysis experience, have no exposure to IT systems or software environments, or are looking for a permanent, long-term employment arrangement — this is strictly a one-year contract engagement.
- Visit the Liberty Life Assurance Kenya careers page or the job platform where this listing was found.
- Prepare an updated CV highlighting your business analysis experience, certifications, and key achievements in previous roles.
- Submit your application before the closing date of 16th June 2026.
- Only shortlisted candidates will be contacted for further assessment.
- Note: Do NOT pay any fee, notarisation charge, or assessment cost as part of this recruitment process. Report any suspicious requests immediately.
Requirements Breakdown
Must Have
- Minimum 4 years of hands-on business analysis experience
- Proven expertise in financial services or regulated industries (insurance, banking preferred)
- Strong analytical and problem-solving skills with ability to design evidence-based solutions
- Excellent written and verbal communication with both technical and non-technical stakeholders
- Bachelor's degree (posting cuts off but degree is typically required)
Nice to Have
- Experience with business process reengineering or large-scale IT implementations
- Knowledge of insurance products, business rules, and related systems
- Familiarity with audit, compliance, and regulatory frameworks in financial services
- Experience facilitating workshops and managing stakeholder consensus-building
Don't meet every requirement? Tailor your CV to close the gap →
Salary Context
Competitive mid-to-senior level salary for Business Analyst in Nairobi financial services sector
The KES 120,000–200,000/mo range positions this role at the upper-middle tier for Kenyan business analysts, reflecting the seniority level (4+ years), financial services sector premium, and contract duration certainty. Pay varies based on prior domain expertise in insurance and demonstrated project delivery.
About Liberty Life Assurance Kenya
Liberty Life Assurance Kenya is one of East Africa's most established insurance providers, with over 50 years of heritage serving Kenyan households and businesses. As a leading life insurance brand, they combine deep market knowledge with ongoing digital transformation—making them a significant player in Kenya's financial services sector. Joining Liberty offers exposure to a stable, regulated organisation undergoing modernisation, with meaningful opportunities to influence strategy at a respected household name.
Likely Interview Questions
- 1
Walk us through a complex business requirement you've translated into system design—what was your process, and how did you ensure accuracy?
- 2
Describe a time you had to build consensus between competing priorities (IT constraints vs. business needs). How did you navigate it?
- 3
What experience do you have with insurance products, business rules, or financial services? How quickly do you typically ramp up on domain knowledge?
- 4
Tell us about your involvement in a large-scale IT implementation or system rollout. What were the risks, and how did you manage stakeholder expectations?
- 5
How do you stay current with audit, compliance, and regulatory requirements in financial services—and how have you embedded these into system design?
Application Tips
Quantify your business analysis wins: highlight specific projects delivered on time, cost savings identified, or process improvements implemented (e.g., 'Reduced claim processing time by 30% through requirements reengineering').
Lead with financial services experience: if you have banking, insurance, or payments background, put it prominently—the posting emphasises regulatory and audit expertise, which candidates with domain background demonstrate faster.
Include stakeholder management examples: show how you've presented to senior leadership, facilitated cross-functional requirements workshops, or influenced strategy—this role bridges business and IT at executive level.
Mention any exposure to insurance systems, product knowledge, or actuarial/underwriting processes if applicable—this is a domain where specialist knowledge reduces ramp-up time and adds immediate value.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Established, reputable employer (50+ years, household brand in Kenya)—provides job security and credibility for future roles.
- Competitive salary range (KES 120–200k/mo) at upper-middle tier—reflects value placed on seniority and expertise.
- Clear executive-level impact (reporting to senior/executive management, strategic initiatives)—offers visibility and influence uncommon in purely operational BA roles.
- Exposure to large-scale digital transformation in a major regulated firm—invaluable for portfolio and positions candidate for senior or specialist roles post-contract.
Watch Out
- One-year contract with no mention of extension likelihood or permanent conversion pathway—clarify whether this is a fixed-term project or a probationary contract, and what happens at year-end.
- Job posting appears to cut off mid-sentence ('Hold a Bac')—suggests rushed or incomplete posting; ask for full, verified job description during application.
- High responsibility scope (system design, executive reporting, major implementations) paired with contract status may indicate either high-impact interim role or understaffed team; probe during interview to understand why this is contracted rather than permanent.
A Day in the Life
Your week typically opens with a Monday requirements-gathering workshop with product and operations teams, followed by documentation and prioritisation work. Mid-week, you're analysing trend data and drafting control reports for the executive team, while also liaising with IT to clarify technical feasibility on a major system enhancement. You're fielding stakeholder questions on a live implementation rollout, managing scope creep, and coordinating a cross-functional sign-off session by Thursday. Friday is reserved for knowledge-building on Liberty's core insurance products and updating your business process models as changes emerge.
Frequently Asked Questions
What qualifications do I need to be a Business Analyst at Liberty Life Assurance Kenya?
You'll need at least 4 years of hands-on business analysis experience, a Bachelor's degree, strong analytical and communication skills, and ideally prior exposure to financial services or regulated industries. Domain knowledge of insurance is valued but not always required on day one.
Is the Business Analyst role at Liberty Life Assurance Kenya remote or office-based?
The posting specifies location as Nairobi with no mention of remote options, so this appears to be office-based. Confirm flexible work arrangements during application or interview.
How much does a Business Analyst earn at Liberty Life Assurance Kenya?
The posted range is KES 120,000–200,000 per month, placing it at the upper-middle tier for Nairobi business analysts. Final salary depends on your experience, financial services background, and negotiation.
What are the career growth opportunities after this one-year contract?
A successful contract at Liberty positions you for permanent senior or specialist BA roles (within Liberty or competitors), product management, or strategy roles in financial services. The contract nature is fixed-term, so clarify extension and internal mobility prospects with the hiring manager upfront.
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