Technical Advisor – Bakery & Patisserie

Puratos, a global leader in innovative bakery, patisserie, and chocolate ingredients founded in Belgium in 1919, is seeking a passionate and highly skilled Technical Advisor to join its growing R&D team in Nairobi. In this role, you will serve as a key technical ambassador across Kenya and East Africa, inspiring customers and partners through hands-on expertise, product demonstrations, and cutting-edge bakery and patisserie solutions built around Puratos' core product range.

Reporting directly to the R&D Director, you will bridge the gap between R&D, Sales, and Marketing teams — driving business growth through exceptional technical service, innovative recipe development, and strategic customer engagement. This is an exciting opportunity for a seasoned bakery or patisserie professional who thrives in a dynamic, international environment and wants to make a tangible impact on the food industry across the region.

• Deliver high-impact technical demonstrations, trainings, workshops, and events to inspire and upskill customers across Kenya and East Africa.
• Develop innovative finished goods, recipes, and product concepts by continuously tracking global and local food trends and tailoring solutions to specific customer needs.
• Drive business development by actively promoting Puratos focus products, identifying new commercial opportunities, and strengthening existing customer partnerships.
• Collaborate cross-functionally with R&D, Sales, and Marketing teams on new product development — contributing technical insights, conducting product tests, and participating in product launches.
• Create compelling content including photos, videos, and concept presentations to support marketing and sales activities.
• Maintain the Innovation Center to the highest professional standards, ensuring operational readiness and fostering a culture of creativity and innovation.
• Build and maintain a robust pastry recipe databank to serve as a resource for customers and internal teams.
• Provide technical support across all regions in Kenya, travelling regularly to deliver on-the-ground assistance and expertise.
• Develop and nurture strong networks with customers, industry stakeholders, and partners to expand Puratos' footprint in the region.

• Demonstrate at least 5 years of hands-on production experience in the food, bakery, and/or patisserie sector — you must be able to work confidently at the bench, not just advise from the sidelines.
• Deliver clear, engaging technical presentations and training sessions to diverse audiences including artisans, retail clients, and food industry professionals.
• Manage and influence cross-functional relationships with internal teams, customers, and third-party stakeholders with professionalism and cultural sensitivity.
• Organise and prioritise multiple projects, customer visits, and demonstrations simultaneously without compromising quality or deadlines.
• Navigate and adapt within a large international organisation, embracing global best practices while localising solutions for the Kenyan and East African market.
• Operate digital tools including computers and tablets confidently to produce reports, presentations, and digital content.
• Travel regularly across Kenya and potentially within East Africa — a valid driving licence and willingness to travel is essential.
• Hold a Bachelor's degree (BA/BSc/HND) in a relevant field; patisserie-related certifications are an added advantage.

Puratos offers a competitive remuneration package commensurate with experience and aligned with international FMCG standards. The estimated monthly salary range for this role in the Kenyan market is KES 150,000 – KES 250,000, depending on qualifications and experience. While specific benefits have not been listed in the job posting, Puratos as a global organisation typically offers a professional work environment, opportunities for international exposure, career development, and access to world-class innovation resources.

This role is ideal for a self-motivated bakery or patisserie professional with at least 5 years of industry production experience who is equally comfortable working at the bench and engaging with high-level clients. You should be a confident communicator, a natural collaborator, and someone who is genuinely passionate about food innovation and customer success. If you enjoy travel, thrive in fast-paced environments, and are excited by the idea of representing an internationally renowned brand across East Africa, this role is for you.

Please do not apply if you have fewer than 5 years of direct bakery or patisserie production experience, are unwilling to travel regularly within Kenya, or are looking for a purely desk-based or administrative role. This position requires consistent hands-on technical engagement.

• Prepare an up-to-date CV highlighting your bakery and patisserie production experience, technical skills, and any relevant certifications.
• Write a concise cover letter explaining why you are the ideal candidate for this role and how your background aligns with Puratos' mission.
• Submit your application through the Puratos careers portal or the job platform where this listing was found.
• Note: No deadline has been specified — apply as soon as possible to improve your chances of consideration.
• Important: Never pay any fee, notarisation charge, or assessment cost as part of this or any legitimate recruitment process.