Retail Convenience Manager
Lexo Energy
Quick Take
Build and manage Lexo Energy's convenience retail business across multiple service stations, owning strategy, P&L, marketing, and partnerships from concept to execution.
Retail or FMCG management experience, strong commercial and P&L acumen, and proven ability to drive revenue growth and manage multi-site operations.
Leadership role in a growing energy retail company with clear responsibility for a diversifying business line, strategic autonomy, and exposure to innovation in a competitive Kenyan market.
Job Description
Lexo Energy is a growing energy retail company operating an expanding network of service stations across Kenya. The company is committed to diversifying its revenue streams beyond traditional fuel sales by building out a robust Convenience business portfolio that includes retail stores, food services, service bays, and strategic third-party partnerships. Lexo Energy values innovation, operational excellence, and delivering outstanding customer experiences in a competitive retail environment.
- Develop and implement Lexo Energy's Convenience Business strategy aligned with organisational objectives, with a focus on sales growth, margin optimisation, and revenue expansion.
- Take full accountability for performance, volumes, and margins across all Convenience business lines including convenience stores, service bays, and food operations.
- Lead marketing communications, digital initiatives, and market intelligence activities to support business growth and strengthen brand positioning.
- Ensure strict compliance with Health, Safety, and Environmental standards, including HACCP requirements across all Convenience business operations and third-party activities.
- Drive the development of business cases, proposals, and strategic plans to introduce innovative Convenience business concepts in line with the company's growth strategy.
- Plan, execute, and monitor promotional and marketing campaigns to maximise revenue across all service stations.
- Collaborate with the Sales & Marketing Manager and Maintenance teams to ensure operational efficiency and optimal performance of all convenience equipment.
- Provide end-to-end project management for all Convenience business initiatives, coordinating with internal stakeholders and external partners such as banks, food chains, and pharmacies.
- Oversee the selection, onboarding, and management of suppliers, including contract negotiations and margin optimisation to enhance profitability.
- Manage and strengthen relationships with third-party partners across retail, food, and service categories to drive value creation and ensure consistent service quality.
- A Bachelor's Degree in Business Administration, Commerce, Marketing, or a related field.
- Proven experience in retail convenience management or a similar role within the FMCG, fuel retail, or hospitality sector.
- Strong commercial acumen with demonstrated ability to drive revenue growth and manage P&L responsibility.
- Experience in strategic planning, business development, and managing multi-site operations.
- Solid understanding of HACCP and health, safety, and environmental compliance standards.
- Excellent project management and stakeholder coordination skills.
- Strong negotiation skills with experience in supplier and partner relationship management.
- Proficiency in digital marketing and campaign management.
- Ability to thrive in a fast-paced, results-driven environment.
Requirements Breakdown
Must Have
- Bachelor's Degree in Business Administration, Commerce, Marketing, or related field
- Proven experience in retail convenience management or FMCG/fuel retail sector
- P&L management responsibility and demonstrated revenue growth track record
- Knowledge of HACCP and health, safety, and environmental compliance standards
- Project management and multi-stakeholder coordination experience
Nice to Have
- Experience with third-party partnership and supplier relationship management
- Digital marketing and campaign management proficiency
- Background in hospitality or food service operations
- Knowledge of the Kenyan fuel or retail energy sector
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Salary Context
Salary not specified — likely mid-to-senior management range
Retail Convenience Managers in Kenya's energy and FMCG sectors typically earn between KES 120,000–200,000 monthly depending on company size, P&L scope, and location. Lexo Energy's growth trajectory and multi-site responsibility suggest this role sits at the higher end. No salary posted may indicate flexibility or negotiation based on candidate strength.
About Lexo Energy
Lexo Energy is a dynamic energy retail company operating an expanding network of service stations across Kenya, moving beyond traditional fuel sales into diversified revenue streams including convenience retail, food services, and strategic partnerships. The company prioritises operational excellence, innovation, and customer experience in Kenya's competitive retail energy sector. Joining Lexo offers the opportunity to build and scale a new business vertical in a growth-focused organisation.
Likely Interview Questions
- 1
Tell us about a time you took full P&L accountability for a multi-location retail or FMCG business. How did you drive revenue growth and manage margins?
- 2
Describe your experience with HACCP compliance and health & safety standards in food or convenience retail operations.
- 3
How would you approach developing a convenience business strategy for a fuel retail company with 20+ service stations across Nairobi?
- 4
Walk us through a successful supplier negotiation or third-party partnership you've managed. What was the outcome and how did you ensure mutual value creation?
- 5
Tell us about a digital marketing or promotional campaign you've led in the retail sector. What metrics did you track, and what was the business impact?
Application Tips
Quantify your P&L wins: highlight specific revenue growth percentages, margin improvements, and cost savings you've delivered in previous roles.
Lead with convenience, FMCG, or fuel retail experience: explicitly mention any background in these sectors, even if in a different role—this sector knowledge is highly valued.
Showcase multi-site operations: emphasise your ability to manage complexity across multiple locations, coordinate teams, and standardise processes.
Career Path
Roles that lead here
Where this leads
Skills & Keywords
Honest Assessment
Green Flags
- Clear growth narrative: Lexo Energy is explicitly expanding its convenience business, meaning the person hired will have autonomy to build something new and scale it.
- Multi-functional exposure: this role bridges strategy, operations, marketing, and partnerships—attractive for someone seeking broad commercial development.
- Aligned incentives: full P&L ownership and accountability suggest a results-driven culture with potential for performance-based rewards and recognition.
- Established infrastructure: joining an expanding network of service stations means support systems and existing operations to learn from, not building from zero.
Watch Out
- Salary not specified—this is unusual for a mid-to-senior role and may indicate budget constraints, internal pay bands, or an expectation to negotiate; clarify early in conversations.
- Broad scope of responsibility across convenience stores, food, service bays, and third-party partnerships risks role creep or unclear accountability if not well-structured internally.
- No mention of team size, reporting structure, or management support—given the strategic and operational load, clarity on resources and hierarchy is important before committing.
A Day in the Life
Monday mornings begin with a Convenience Business steering meeting reviewing sales, margins, and promotional performance across the service station network; you then spend two days visiting 4–5 stations to check stock, staff morale, and partner operations (a food vendor or pharmacy). Mid-week you're in the office managing supplier contracts, refining promotional campaigns for the coming month, and working with Digital Marketing on social media initiatives. Thursday sees a strategy session with the Sales & Marketing Manager on a new third-party retail concept; Friday is reserved for P&L analysis, compliance audits (HACCP records, safety logs), and planning the next quarter's revenue targets. Evenings often include calls with potential partners—a bank for ATM placement or a food chain exploring a Lexo station location.
Frequently Asked Questions
What qualifications do I need to be a Retail Convenience Manager at Lexo Energy?
You need a Bachelor's Degree in Business Administration, Commerce, Marketing, or a related field, plus proven experience in retail convenience, FMCG, fuel retail, or hospitality. Strong P&L management skills, knowledge of HACCP and health & safety standards, and project management experience are essential.
Is the Retail Convenience Manager role at Lexo Energy remote or on-site?
The role is based in Nairobi and appears to be full-time on-site, given the requirement to manage and visit multiple service stations, collaborate with operations teams, and oversee compliance across the network.
How much does a Retail Convenience Manager earn at Lexo Energy?
Salary is not specified in the posting, but market estimates for this role in Kenya's energy and retail sector range from KES 120,000–200,000 monthly, depending on company size and P&L scope. Clarify with the recruiter during application.
What are the career growth opportunities for this role?
This is a strategic role building a new business vertical at a growing company, offering a pathway to Retail Director, Head of Convenience Business, General Manager of Retail Operations, or broader commercial leadership roles as Lexo Energy expands.
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